Privacy Policy

Effective Date: March 02, 2024

At Safaris by Locals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website www.safarisbylocals.com, submit quote requests, leave comments, or subscribe to our newsletter.

We encourage you to read this policy carefully. If you have any questions, feel free to contact us at:
✉️ info@safarisbylocals.com

1. Data Controller

  • Name: Arnau Duran González

  • Location: La Garriga, Barcelona, Spain

  • Email: info@safarisbylocals.com

  • Activity: Travel blog and lead generation platform connecting users with local safari operators

This Privacy Policy complies with:

  • The EU General Data Protection Regulation (GDPR)

  • The California Consumer Privacy Act (CCPA)

  • Other applicable data protection laws

2. What Personal Data We Collect

We collect the following categories of data depending on how you interact with our website:

a) When you request a safari quote (via Fillout):

  • Full name

  • Email address

  • Phone number (optional)

  • Travel preferences (destination, budget, travel dates, group size, etc.)

  • Any additional comments you provide

🟡 Important: Your name and email are automatically stored in our Brevo platform to send you a confirmation email, and to provide you with contact details of the local safari operators who will respond to your request.

b) When you subscribe to our newsletter:

  • Name

  • Email address

  • Language or interest preferences (if provided)

c) When you leave a comment on a blog post:

  • Name

  • Email address

  • Comment content

  • IP address and browser metadata (for spam detection)

d) When you browse the website:

  • IP address

  • Browser and device information

  • Pages visited and time spent on site

  • Referring URL

This data is collected via Google Analytics. See our Cookie Policy for full details.

3. How We Use Your Data

We use the data collected to:

  • Forward your quote request to local safari operators who will respond directly with proposals

  • Send a confirmation email through Brevo, which includes details of the local safari companies who will contact you

  • Send travel advice and safari tips, but only if you opted in

  • Display and moderate blog comments

  • Analyze website performance and optimize our content (via Google Analytics)

  • Comply with legal obligations and protect our rights

✅ We will never sell your personal data to third parties.

4. Legal Basis for Processing

Under GDPR, our data processing is based on:

  • Consent: When you submit a form, subscribe to the newsletter, or leave a comment

  • Legitimate interest: To improve our service, manage interactions, and ensure website security

  • Legal obligation: When necessary to comply with applicable laws

5. How and Where Your Data Is Stored

Your data is securely stored and processed using third-party platforms with strong data protection measures:

  • Fillout – for storing form submissions.

  • Brevo – for sending transactional emails and managing subscriber data. All quote form data includes email/name sent to Brevo automatically.

  • Raiola Networks – website hosting and blog comment storage

  • Google Analytics – for anonymized traffic analysis

Only the Data Controller (Arnau Duran González) has direct access to these platforms. Access is protected through strong passwords and two-factor authentication where available.

6. Sharing of Data

We only share your personal data with:

  • Trusted local safari operators (after you submit a quote request) so they can respond with proposals

  • Brevo, our email service provider, which handles all form submission confirmations and user communication

  • Raiola Networks and Google Analytics, for hosting and analytics purposes

🛑 We do not share your data with advertisers or unrelated third parties.

7. Your Rights

Under GDPR and CCPA, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability (where applicable)

  • Lodge a complaint with a supervisory authority (e.g. AEPD in Spain)

To exercise any of these rights, contact us at:
✉️ info@safarisbylocals.com

8. Data Retention

We retain your personal data only for as long as necessary:

  • Quote request data: Up to 24 months, or until you request deletion

  • Newsletter data: Until you unsubscribe

  • Comment data: Indefinitely unless you request removal

  • Analytics data: Aggregated and anonymized only

Inactive records are reviewed and deleted periodically.

9. Data Security

We implement both technical and organizational measures to protect your personal data, including:

  • Secure, reputable third-party services

  • Encrypted connections and access control

  • Regular account access reviews

  • Prompt notification in the event of a data breach

However, no method of data transmission online is completely secure. Submission of your data is at your own risk.

10. Minors

This website is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us for immediate removal.

11. Commercial Emails & Anti-Spam Policy

We strictly follow anti-spam laws (LSSI-CE, CAN-SPAM Act, and ePrivacy Directive). You will only receive promotional emails if:

  • You explicitly subscribed via our newsletter

  • You gave consent through the quote request form

All emails include an unsubscribe link.

12. Cookies and Tracking Technologies

We use cookies to enhance usability, track traffic, and improve services. These may include third-party tools such as Google Analytics and embedded content.

Please refer to our Cookie Policy for detailed information and cookie settings management (powered by CookieYes).

13. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time, especially in response to legal or technological developments. When significant changes are made, we will notify users via email or a website notice.

We encourage you to review this page periodically.

14. Contact Information

For any questions or concerns about this Privacy Policy or your personal data:

Arnau Duran González
📍 La Garriga, Barcelona, Spain
✉️ info@safarisbylocals.com

Last updated: June 11, 2025